Privacy Policy

Last Updated: January 17, 2026

RZBALL Company ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rzball.com.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Request product quotes
• Create an account (Phase 2)
• Make a purchase (Phase 2)
• Subscribe to our newsletter

This information may include:

• Name and contact information (email address, phone number)
• Organization name and type
• Shipping and billing addresses
• Payment information (processed securely through Stripe)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and quote requests
• Send administrative information, such as order confirmations and updates
• Respond to your inquiries and provide customer support
• Improve our website and product offerings
• Send marketing communications (with your consent)
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

• Payment Processors: Stripe for secure payment processing
• Shipping Partners: To fulfill and deliver your orders
• Email Services: To send transactional and marketing emails
• Analytics Providers: To understand website usage

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If RZBALL is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Payment information is processed through Stripe and is subject to PCI-DSS Level 1 compliance. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us through our Contact Page.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us through our Contact Page.

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